Privacy Policy
1. Introduction
Tailwind Engineering LLC ("we," "us," or "our") operates the Untangle mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Untangle, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information You Provide
Account Information: Name, email address, and other contact details when you create an account
Profile Data: Preferences, settings, and customization choices
Task and Productivity Data: Tasks, projects, goals, schedules, and other productivity-related information you input
Communication Data: Messages sent through the app's support or feedback features
2.2 Information Collected Automatically
Usage Data: How you interact with the app, features used, time spent, and navigation patterns
Device Information: Device type, operating system version, unique device identifiers
Technical Data: IP address, app version, crash reports, and performance diagnostics
AI Learning Data: Anonymized patterns and preferences to improve AI recommendations
2.3 Information from Third Parties
Integration Data: Information from connected productivity tools, calendars, and other apps you choose to integrate
Authentication Data: Information from third-party authentication services (like Apple ID or Google)
3. How We Use Your Information
We use your information to:
Provide and maintain the Untangle service
Personalize your experience with AI-powered insights and recommendations
Process your tasks, schedule optimization, and productivity analytics
Improve our AI algorithms and app functionality
Send you important service updates and notifications
Provide customer support and respond to your inquiries
Ensure security and prevent fraud or abuse
Comply with legal obligations
4. AI and Machine Learning
Untangle uses artificial intelligence to provide personalized productivity insights. We never share your personal tasks or sensitive information with third parties for AI training
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
5.1 Service Providers
Trusted third-party service providers who assist in app operation (cloud hosting, analytics, customer support)
These providers are contractually bound to protect your information
5.2 Legal Requirements
When required by law, court order, or government regulation
To protect our rights, property, or safety, or that of our users
In connection with legal proceedings or investigations
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred
5.4 With Your Consent
Any other sharing will only occur with your explicit consent
6. Third-Party Integrations
When you connect Untangle with third-party services (calendars, task managers, etc.):
We only access data necessary for integration functionality
Third-party services have their own privacy policies
You can disconnect integrations at any time in app settings
7. Data Security
We implement appropriate security measures to protect your information:
Regular security assessments and updates
Secure authentication and access controls
Limited access to personal information by employees
However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
Account information: Until you delete your account
Usage data: Typically 2-3 years for analytics purposes
AI learning data: Anonymized data may be retained longer for model improvement
You can request deletion of your data at any time
9. Your Rights and Choices
You have the right to:
Access and review your personal information
Correct or update inaccurate information
Delete your account and associated data
Export your data in a portable format
Opt out of certain data processing activities
Withdraw consent for optional data uses
To exercise these rights, contact us at tailwindengineering@gmail.com.
10. Children's Privacy
Untangle is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
Standard contractual clauses
Adequacy decisions by relevant authorities
Other legally approved transfer mechanisms
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected and how it's used
Right to delete personal information
Right to opt out of the sale of personal information (note: we do not sell personal information)
Right to non-discrimination for exercising privacy rights
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically. We will:
Post the updated policy in the app and on our website
Notify you of material changes via email or app notification
Update the "Last Updated" date at the top of this policy
